Ingenico Powers GTBank Fast Track Banking

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As part of efforts to continually reposition its services for enhanced and efficient customer service delivery, Guaranty Trust Bank has introduced an exclusive in-branch banking service for all its customers called ‘FASTTRACK’.

The FastTrack service from GTBank, which is the first of its kind to be implemented in the Nigerian Banking industry,  is an fast, secure, innovative in-branch banking service exclusive to GTBank customers that allows them perform all cash based banking transactions with only their debit cards and the PIN-PADS, a new, secure technology available in all GTBank branches. The service has been described as convenient, secure and efficient and is powered by Ingenico IPP350 PIN Pads. Ingenico is a global leader in the manufacture of electronic payment POS terminals. Globasure has been working with Ingenico, from the inception of the project, to ensure a smooth implementation and timely delivery of the project.

The PIN pad is a portable electronic device with a card reader used for processing card transactions.

According to a statement on GTBank’s website:

Features and Benefits

• The PIN pad can be used conveniently between the hours of 8am and 4pm daily in our branches to deposit and withdraw cash or check account balances

• It is portable and easy to use

• It is safe and secure because it only accepts the GTBank Naira MasterCard which uses Chip and PIN technology.

• Transaction process time is reduced significantly because authenticity of each transaction is confirmed by the customer’s debit card and 4-digit PIN.

How to use the PIN pad to make withdrawals

• Insert your Naira MasterCard into the PIN pad

• Enter amount

• Enter your 4-digit PIN

• Confirm account to withdraw from

• Collect and confirm cash from the teller

• Collect receipt from the teller

How to use the PIN pad to make cash deposits

• Insert your Naira MasterCard into the PIN pad

• Enter amount to deposit

• Confirm account to deposit into

• Give teller cash
• Collect receipt from teller